• editor@ijmra.in
  • ISSN[Online] : 2643-9875  ||  ISSN[Print] : 2643-9840

Volume 07 Issue 03 March 2024

Effectiveness of Job Responsibility Initiatives for Satisfaction on Commitment of Non-Academic Staff In Universities in Kenya: A Case of University of Eldoret
Dr. Ongesa Tom Nyamboga (PhD.)
Lecturer, School of Business and Management, Kampala International University
DOI : https://doi.org/10.47191/ijmra/v7-i03-67

Google Scholar Download Pdf
ABSTRACT:

The level of job commitment by non-academic staff in universities is a critical factor that influences organizational success. By creating a supportive work environment, offering growth opportunities, promoting work-life balance, and recognizing employee contributions, universities can enhance the job commitment of their non-academic staff and ultimately improve overall performance. By balancing workload, providing support, recognition, and growth opportunities, institutions can cultivate a more committed workforce that contributes positively to the overall success of the university. The level of satisfaction obtained from job responsibilities assigned to nonacademic staffs in universities plays a significant role in determining their commitment levels. Incorporating job responsibilities into the management and leadership practices within universities, universities can foster a work environment where non-academic staff feel fulfilled, engaged, and committed to their roles and the mission of the university. However, this is deficient in most universities, including Kenya, which is contrary to a multifaceted role non-teaching staff play in supporting national development goals in many nations. The purpose of this study was to evaluate the extent to which effectiveness of job responsibility influences commitment of non-academic staffs in University of Eldoret in Kenya. The study was based on expectancy theory of motivation. This study adopted on a quantitative research approach. The study utilized a correlational research design to determine the extent of relationship between job responsibility and commitment of non-academic staff in the research site. A sample size of 137 nonacademic staffs was drawn from target population of 208 using Yamane formula. both Stratified random sampling and simple random samplings were used to select units of analysis. Structured self-administered questionnaires were used for primary data collection. Data analysis utilized descriptive statistics as well as inferential statistics with the aid of the Statistical Package for Social Sciences (SPSS) version 25. Analyzed data was presented in using suitable tables and figures. The study’s findings revealed a positive significant relationship between job responsibility and commitment of workers (β1=0.802, p=0.000 < 0.05). The study concluded that there is a significant relationship between job responsibility and commitment of non-academic staff in the university of Eldoret.

KEYWORDS:

Job Responsibility, Commitment, Satisfaction, Non-academic Staff, University,

REFERENCES
1) Carpentier, V. & Picard, E. (2023) Academic workforce in France and the UK in historical perspectives, Comparative Education,

2) Chen, N. (2022). “Why should a ‘foreigner’ be better than me?”: preferential practices in junior academic faculty recruitment among mainland Chinese universities. Tertiary Education and Management, 28(1), 17-41.

3) Dlamini, C. C. (2018). The role of non-academic staff in promoting student success in higher education institutions: A case study of a South African university. Journal of Education and Practice, 9(21), 46-54.

4) Dompelage, P.T, Gunawardhana, D.S.R.E.S., J. Kalansooriya, J. and Peiris, D.L.I.H.K. (2019). A Study on Factors Affecting Job Satisfaction of the Non-academic Staff Members in the University of Kelaniya, Sri Lanka. International Journal of Research and Innovation in Applied Science (IJRIAS) | Volume IV, Issue II, p.143

5) Durga, W. K. and Lodhwal, R.K. (2013). Employee Satisfaction among Non-Teaching Staff in Higher Education: Evidence from Indian University. Asian Journal of Managerial Science Vol. 2 No. 1, 2013, pp.40-43

6) Han, H. (2024). The development of a leadership competency model for administrative staff at a public university in Foshan City, Guangdong Province, China.

7) Imana, D. K. (2020). The politics of education reforms in Kenya: Critical assessment of the education system from 1963-2020. Jurnalul Practicilor Comunitare Pozitive, 20(2), 11-30.

8) Ireri, A.B.W. (2021). Influence of professional development on career growth of senior non- teaching staff public universities in Kenya: a case of the university of Nairobi.

9) Kibet, K., & Mutai, S. (2013). "The Impact of Liberalization on Higher Education Institutions in Kenya: A Case Study of Public and Private Universities." International Journal of Education and Research, 1(5), 1-16.

10) King’oo, R. N., Kimencu, L., & Kinyua, G. (2020). The role of networking capability on organization performance: A perspective of private universities in Kenya. Journal of Business and Economic Development, 5(3), 178-186.

11) Kuhl, J. (2021). The expectancy-value approach within the theory of social motivation: Elaborations, extensions, critique. Expectations and actions, 125-160.

12) Langa, M. (2019). The Bantu Education Act: Apartheid's Black education project. Johannesburg: Jacana Media.

13) Liu, X., Xiantong, Z., & Starkey, H. (2023). Ideological and political education in Chinese Universities: structures and practices. Asia Pacific Journal of Education, 43(2), 586-598.

14) Maphosa, C. (2016). Challenges facing non-academic staff in South African universities: A case study of a historically black university. Journal of Sociology and Social Anthropology, 7(2), 123-138.

15) Mavis, A., Akua, A. A. and Seth, B. (2017). Job Satisfaction and Commitment among Non-Teaching Staff of Universities in Ghana

16) Mitchell, T. R. (2021). Expectancy-value models in organizational psychology. In Expectations and actions (pp. 293-312). Routledge.

17) Moleke, J., & Mokubedi, M. D. (2018). Redressing racial inequalities in South African universities: The role of affirmative action. Africa Education Review, 15(3-4), 70-85.

18) Moodley, S., & Fataar, A. (2017). Black university staff in apartheid South Africa. In The Long Aftermath of War (pp. 159-172). Palgrave Macmillan, Cham.

19) Mugizi, W., Rwothumio, J.,Waiswa, M.M., Turyahikayo,W. (2022). Talent Management: The Game Changer for Work Engagement of Non-Teaching Workforce at Kyambogo University, Uganda. The Uganda Higher Education Review Journal, Vol. 10, Issue 1

20) Najjuma, R., Gallagher, M., & Nambi, R. (2022). The role of institutional practice, non-educational actors and social networks in shaping refugee student Lifeworlds in Ugandan higher education. Transformation in Higher Education, 7, 184.

21) Nakimuli, A. (2023). Delivery of Non-Academic Student Support Services by Staff at Kyambogo University. East African Journal of Education Studies, 6(2), 302-314.

22) Oanda, I., & Ogola, G. (2011). "Higher Education Expansion and the Emerging Challenges in Kenya." Journal of Emerging Trends in Educational Research and Policy Studies, 2(1), 35-40.

23) Olike, D. and Kwasira, J. (2018). Use of Job Satisfaction Initiatives in Enhancing Performance of Non-Teaching Employees in Selected Public Universities in Western Kenya. European Journal of Business and Management, Vol.10, No.28, 2018 1

24) Pringle, T., & Woodman, S. (2022). Between a rock and a hard place: Academic freedom in globalizing Chinese universities. The International Journal of Human Rights, 26(10), 1782-1802.

25) Serem, C.C. & Ongesa, T. (2023). Opportunity For Advancement Strategy on Performance of Non-Academic Staff in The University of Eldoret, Kenya. Reviewed Journals Internationals, VOL 4, NO.1

26) Sereti, L.N. and Wekesa, S. (2023). Influence Of Employee Relationships and Job Satisfaction of Nonteaching Staff in Selected Public Universities in Kenya. International Journal of Social Sciences and Information Technology

27) Singh, S. (2018). Challenges faced by non-teaching staff in higher education institutions in South Africa. South African Journal of Higher Education, 32(3), 181-197.

28) Tiroyabone, G. W., & Strydom, F. (2021). The development of academic advising to enable student success in South Africa. Journal of Student Affairs in Africa, 9(2), 1-16.

29) Vergnaud, C. (2023). Privatization Trends in French Public Universities: Challenging the Geographies of a Public Service. In Geographies of Globalized Education Privatization: International Perspectives (pp. 85-107). Cham: Springer International Publishing.

30) Wakyaya, J. M. (2015). Job Satisfaction and Employee Performance in Private Ugandan Universities; A Case Study of Kampala International University

31) Wenjie, Y. A. N. G., & Guorui, F. A. N. (2021). Neoliberalism and educational reform in China in the 1990–2010s: Market mechanism and inequality in the institutional transformation. International Journal of Educational Research, 109, 101809.

32) Yunita, A., Norazamina M., Suraya, A., Noor, E.M. N. (2021). Examining the Influence of Academic and Non-academic Responsibilities on Academicians’ Job-related Stress in Higher Education. Asian Journal of University Education (AJUE) Volume 17, Number 4
Volume 07 Issue 03 March 2024

There is an Open Access article, distributed under the term of the Creative Commons Attribution – Non Commercial 4.0 International (CC BY-NC 4.0) (https://creativecommons.org/licenses/by-nc/4.0/), which permits remixing, adapting and building upon the work for non-commercial use, provided the original work is properly cited.


Our Services and Policies

Authors should prepare their manuscripts according to the instructions given in the authors' guidelines. Manuscripts which do not conform to the format and style of the Journal may be returned to the authors for revision or rejected.

The Journal reserves the right to make any further formal changes and language corrections necessary in a manuscript accepted for publication so that it conforms to the formatting requirements of the Journal.

International Journal of Multidisciplinary Research and Analysis will publish 12 monthly online issues per year,IJMRA publishes articles as soon as the final copy-edited version is approved. IJMRA publishes articles and review papers of all subjects area.

Open access is a mechanism by which research outputs are distributed online, Hybrid open access journals, contain a mixture of open access articles and closed access articles.

International Journal of Multidisciplinary Research and Analysis initiate a call for research paper for Volume 07 Issue 11 (November 2024).

PUBLICATION DATES:
1) Last Date of Submission : 26 November 2024 .
2) Article published within a week.
3) Submit Article : editor@ijmra.in or Online

Why with us

International Journal of Multidisciplinary Research and Analysis is better then other journals because:-
1 : IJMRA only accepts original and high quality research and technical papers.
2 : Paper will publish immediately in current issue after registration.
3 : Authors can download their full papers at any time with digital certificate.

The Editors reserve the right to reject papers without sending them out for review.

Authors should prepare their manuscripts according to the instructions given in the authors' guidelines. Manuscripts which do not conform to the format and style of the Journal may be returned to the authors for revision or rejected. The Journal reserves the right to make any further formal changes and language corrections necessary in a manuscript accepted for publication so that it conforms to the formatting requirements of the Journal.

Indexed In
Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar Avatar